30 Days Is Enough – Even Too Much
30 days is more than enough time for anyone to pick up or install Special Order Parts. Unless a customer has vacation during that period, or another part is on back-order, there should be 0 Special Order Parts that are tagged, and held for a customer after 30 days. This includes a Service customer. [sgmb …
Dealers Don’t Implement Pre-Paid Special Order Parts
We covered Reason #1 in the last post. Reason #2 dealer’s don’t implement Pre-Paid Special Order in Parts Department is because they don’t know how to control it. Your DMS is set up to control this, but you will have to talk to your DMS trainer on how to implement and operate it. [sgmb id=”1″] …