They are scared of customer push back. If you make it hard for them, then this is true. But the majority of customers expect to prepay Special Order Parts.
This roadblock is a mindset, not an issue implemented by the customer.
You have a dealership – right? This means you have Unsold Special Order Parts, and Aged-Out Parts Inventory that now are Idle Parts (Non-Stocking).
I can help you get rid of those. It’s easy!