The only cost payable to NADPE is a 5.99% transaction fee off of the value of the finalized transaction. There are no upfront costs, set up fees, or contracts!
Am I locked into a contract or can I cancel at any time?
You’re able to cancel your account at any time. You are required to fill out an application to participate in the program but you are not locked into any sort of term contract.
How do you get my inventory? Do I send you an excel spreadsheet?
To have your data uploaded to our system, we work directly with your DMS. They have the ability to set up automatic data feeds which is safe, secure, and timeless.
How long do I have to complete a transaction?
To complete a verification, you’re given two business days. Once a transaction is finalized we like to see it completed by the parts being shipped out within a week.
How long does it take to get started and see transactions?
On average it takes 1.5-2 weeks to start working with your data and setting up transactions, as long as we have your completed application form. Keep in mind, every dealership’s inventory is different. 1.5-2 weeks is an average but may take longer.
What happens if I don’t finish a transaction or don’t want to move forward with it?
Reminders are generated approximately 4 hours before the inventory verification step is due back. We require them to be back on time as there are two dealerships included in each transaction, we need to ensure both parties are finished and ready to move forward within a timely fashion. We do not allow for transactions to be abandoned for any reason, again, there are always two dealerships involved and we need them both to do their part.
Will you match me with dealers only in my area?
We try to match you up with other dealerships that are located as close to you as possible, anything that is more than 2 provinces/3 states over we contact you to confirm if you’d like to move forward with a possible transaction, prior to sending.
What brands does NADPE work with?
Currently, we are working with Chrysler Canada and USA.
How do you know what parts are active and inactive?
Each dealership has the ability to establish their own parameters on how their data is sorted.
What if I am shipped damaged parts?
All parts exchanged in a transaction must be in new and sellable condition, if you happen to receive a damaged part we encourage you to connect with your trading partner to resolve the issue.
Do I have to discount my parts by 50%?
No, on the exchange platform all parts are exchanged at cost.
Do we bill and ship the parts to NADPE, or directly to the other dealership?
All billing and exchanging of parts is done directly between the dealerships.
Who is responsible for freight?
Every dealership is responsible to pay for the freight costs for the parts leaving their department.
How does NADPE bill the dealership for their 5.99% fee?
The 5.99% fee will be charged at the time of the transaction finalization, the amount will be charged to the credit card that was provided on the application form.
Why would another dealer want my idle parts if I don’t?
There are many reasons why, depending on location, types of vehicles driven by the population, the climate, and more. Different parts may be used more frequently in different locations, etc.
What happens if I sell a part after the verification is completed?
If a part is sold after the verification process you simply short ship the part, if the other dealership has already been billed a credit will need to be issued to them for that part.
How do I get started using your program?
To get started all you need to do is complete our application form located under the apply tab, or if you prefer we can send you an electronic copy straight to your email address.
Do I have to give a credit card number?
Yes, a credit card number will be required at the time of sign-up.
How many dealers are signed up and using your program?
We have many dealerships that we are currently working with throughout Canada and the United States. Numbers change daily as we have dealerships constantly onboarding.