North American Dealer Parts Exchange Inc.


Last updated: October, 2020

This Privacy Policy provides you with information regarding our practices with respect to the collection, use, retention, storage and disclosure of your Personal Information by North American Dealer Parts Exchange Inc., PO BOX 67389, Hawkstone, Edmonton, Alberta T6M 0J5, Canada.

We use the following defined terms:

“We” or “us” means North American Dealer Parts Exchange Inc (“NADPE”).

“Sites” means the website, the Desktop Widget/Software downloadable thereon, and any other site on which NADPE posts this policy.

“Personal Information” means information about you as an identifiable individual. This includes information such as your name, home address, telephone number, personal e-mail address, and personal Twitter or other social media address. In some cases, it may include demographic information when that information is used in connection with other information about you. Your business address, title, and business telephone number are not Personal Information when used for business purposes.

“Service Providers” means other companies and individuals who provide us with services but who are not our employees or Affiliated Organizations.

We may update this Privacy Policy without prior notice to you, and any changes will be effective immediately upon the posting of the revised Privacy Policy on the Sites.


Click on one of the links below to jump to the listed section:

1. Application of this Privacy Policy

This Privacy Policy applies to Personal Information that we collect through the Sites and when you contact us. In most cases, Personal Information does not include information about your business unless you are sole proprietor.

2. Information we collect and use

We collect information when you provide it to us. We also collect information about you through automated technologies on our Sites and from third parties. When we link information collected through automated technology to you as an identifiable individual, we treat that information as Personal Information.

You consent to the collection, storage and use of your Personal Information when you provide it to us or you provide it to a third party and give the third party permission to send that information to us or that third party is lawfully entitled to assign or transfer that information to us.

Information that you provide

NADPE and our Affiliated Organizations and Service Providers collect Personal Information from you when you provide it. For example, you might provide us with Personal Information when you e-mail us, telephone us, submit your information on our Contact Us or Contact Support forms, complete a dealership application form and register and setup your dealership or corporate account, provide credit card information in association with your dealership or corporate account or to sign up for the Premium Service program, download our Desktop Widget/Software, sign up for an e-mail newsletter, submit a resume or job application, participate in a promotion, survey or other feature of the Sites, communicate or interact with us through our Sites or a social media site such as YouTube. We may also collect information about you from trade directories in which you advertise or agree to be listed.

We use this information for our business purposes, which include:

  • responding to your inquiries and providing you with information about becoming part of our dealer parts marketplace;
  • responding to and processing your application to join our dealer parts marketplace platform;
  • identifying other products or services that we may provide;
  • providing legal notices;
  • providing you with newsletters and other advertising; and
  • providing you with features on our Sites, such as an account on our marketplace platform.

If you submit a job application or resume to us, we will collect the information that you provide to us to determine whether you would be a suitable candidate for a job with us. We may retain this information in our files in the event a future position becomes available, unless you request us not to do so.

Automated information and cookies

When you visit or interact with us, we and our Affiliated Organizations and Service Providers may use technologies that automatically collect information about how you access, navigate and leave our Sites. For example, we will collect information on what other website you came to before visiting the Sites, what browser type and operating system you are using, the internet protocol (IP) address you are accessing the Site from, the pages you are navigating through and what website you go to after visiting our Sites. In general, we do not associate this type of information with other Personal Information about you except in the case of an investigation into our website security.

Some of our Sites and promotional communications use cookies, pixel files and other digital markers. These technologies provide us with information regarding how you interact with our Sites, how we can improve the design and content of our Sites, and how to improve your experiences. These technologies can track your browser so that you will be recognized when you visit other sites, and can tell us when you opened a promotional communication from us.

Our website may also use a third party web analytics service provider who will assist us in evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage.

3. Minors

The Sites are not directed to or suitable for minors. We do not knowingly collect Personal Information from minors and will delete it or, if that is not practical, de-identify it upon request.

4. How we share your information

We may share your Personal Information with third parties when you consent to us sharing that information. In addition, we share information, including personal information, with our Affiliated Organizations and Service Providers who provide services to us and may provide services to you on our behalf. If another entity acquires us or all or a portion of our assets, we may share your information with the purchaser.

We may disclose your Personal Information in the following circumstances: (a) if such disclosure is necessary for us to receive legal advice; (b) to collect a debt from you; (c) if we are required to disclose your Personal Information in order to comply with any legal obligation or the decision of a judicial authority; (d) if disclosure is requested by an investigatory body, law enforcement official or governmental authority which has lawful authority to request the disclosure of the information in respect of an investigation; (e) if we have reasonable grounds to believe that the information relates to a breach of an agreement or contravention of a law; or (f) where we are otherwise permitted to do so by applicable law.

5. How we store and protect your Personal Information

We retain your Personal Information to fulfill the purposes for which it was collected. We maintain and also require our Affiliated Organizations, and Service Providers to maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your Personal Information. Unfortunately, no data transmission over the internet or safeguarding system can be guaranteed to be 100% secure. Please understand that we cannot and do not guarantee the security of your Personal Information.

If you are located in Canada, please be aware that information we collect may be transferred to and processed in the United States and other countries in which our Affiliated Organizations and Service Providers have operations, and will be subject to the laws of those jurisdictions, which may be different from Canada’s laws.

6. Links to external content

Our Sites may link or direct you to other websites, services or external content resources which are outside of our control. Once you have left our Sites, we cannot safeguard and are not responsible for the protection and privacy of any Personal Information which you provide on other websites. These other websites may send their own cookies to your device and may independently collect data or solicit Personal Information. Please review the applicable terms of use and privacy policies for those other websites.

7. Cookies, advertising and how to opt-out

We, or our third-party advertising Service Providers, may use cookies, web beacons and other technologies. We use these technologies to gather statistics information such as about your use of our Site, and whether you have opened e-mail advertising from us, and for other marketing purposes, including delivering advertising to you.

If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any cookies. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it.

You may also opt-out of network advertising programs that track your activities across multiple websites to deliver personalized advertising content to you. Please visit Digital Advertising Alliance of Canada Opt-Out PageNAI Opt-Out Page and the Ad Choices Opt-Out Page

8. Accessing your Personal Information

If you wish to verify, correct, or update any of your Personal Information collected by us or our Service Providers or Affiliated Organizations acting on our behalf and that we have received from these Service Providers or Affiliated Organizations, you may do so by contacting us at the address in the “How to Contact Us” section below.

9. How to contact us

If you have any questions or comments about this Privacy Policy, please contact us at:

Privacy Officer
North American Dealer Parts Exchange Inc.
PO BOX 67389
Edmonton, Alberta
T6M 0J5