What if I am shipped damaged parts?

All parts exchanged in a transaction must be in new and resalable condition. If a Dealer happens to receive a damaged part, we encourage them to contact the trading partner on the opposing side, to resolve such issue. It’s straight forward to resolve if it happens.  You treat another dealer like you would a customer.  The rules are simple – if a manufacturer’s return program would accept the part in the condition it is in, then it’s fit for NADPE’s marketplace.