Prepaid Special Order parts has to be a Policy in the Parts Department. We’ll admit, there is push back from staff when implementing. But, the bigger problem isn’t the push back from staff. The bigger problem is sitting on real money, that doesn’t make money, and sits. The goal is to make money make money.You only need to get your Dealer Principal and your Service Manager on board to set this up. It’s everyone’s responsibility to ensure a Special Order Parts process gets implemented. It’s the Parts Manager’s job to ensure it’s enforced.
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