Service Customer Back Twice – You’re Paid Once

This is what happens when we have to special order parts. How many of these special order parts that we order overnight are actually Active Parts Inventory that you should have had anyway?
 
The job of the Parts Manager is to ensure this happens very little. If you are ordering more than a few thousand from another dealer per month and have a large overnight Special Order shipment, you need to review your Active Parts Inventory methodology right away.
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